Felicity 船宿, 马尔代夫

Great views and diving. Customer experience needs some love

We thoroughly enjoyed our trip - great sites, views, boat and an international cast of characters that were charming, friendly, and wonderful to share in the experience. The rental equipment was brand new and in abundant supply. The deckhands made it turnkey simple with Nitrox checks, filled tanks, and warm towels. What was discordant, however, was that there was no obvious cruise director, no clear person in charge - of safety, of the wellbeing of the divers, and of ensuring a great customer experience. The boat owner outsourced the dive guides to contractors, one of whom ostensibly served as the cruise director (though nothing remotely close to 'direction' was given and he only indicated he was in charge, after we asked where the director was). We had transactional briefings about our dives, only. Otherwise the 'cruise director' was lying about always playing video games either on the big TV in the main room or stuck to his phone, not interacting with the guests, and generally giving off a dismissive, disengaged, uninterested feeling about the whole experience. Additional observations: - we were asked for the same information as LiveAboard requested, once we arrived - timely, duplicative paperwork that was justified as "we haven't received information about you from LiveAboard" - we were given little macro overview about the schedule - i.e. what we could look forward to, where we were going in future days - there was no safety briefing - ever - the schedule likely would've been better suited to travellers if there was an option to deboard after the morning dive on Sunday - which was wrapped up by 9am and after which we spent the whole day and the next morning on board, but were only a stone's throw away from the Male airport. We recommend there be an option to leave sooner and get on with our vacation In sum: the tour operator seemed like they cared very little about the customer experience and haven't set the expectation, invested in, or done the training for their contractors to provide this. Their paperwork was redundant with yours. And the schedule could be shortened w/o shortchanging the experience. Otherwise, the country, the dive sites, and the wildlife were fabulous.

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turnkey dive support - the deckhands were always at the ready w/ equipment and super helpful. generally great dive sites - teaming w/ wildlife and beautiful views. the stunning beautify of the Maldives - crystal clear waters, white sands, gorgeous coral islands everywhere.

Unforgettable trip!

Had an incredible time on My Felicity Liveaboard! The dive guides were all amazing and we saw so many sharks, mantas and sea turtles! All food onboard and staff were wonderful. An unforgettable experience for sure!

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The dive sites. The staff. The food.

Fantastic trip with outstanding visibility and fish life.

The views above & below water were amazing. I've never seen so many rays swimming in the water column. The crew & dive guides were so helpful with any questions or issues.

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Excellent hospitality. Amazing visibility & warm water. Abundant fish life.

Great experience

The weather was wet and windy during the week but the crew of Felicity made a lot of effort to provide us safe and comfort diving experience. Other than sharks and mantas, we also saw many macro marine lives in natural dive sites and had fun.

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Diving & Dive Guides. Other activities. New friends.

Rundum Sorglos Tauchsafari

Selten so viele Haie gesehen auch wenn die ganz großen ausblieben, aber wer weiß für was es gut war😂 Jedoch Haie anfüttern oder nur anlocken ist zu viel!!!

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Das Boot. Die Gäste. Das Taucherlebnis.

Great & comfortable Boat - diving operation disappointing

The boat is great, spacious and comfortable. The boat crew and especially the dhoni boat crew are very friendly and helpful. There is a lack of communication between tour leaders/dive guides and the guests! Although the dive briefings were well conducted, with all sorts of dive plans (depending on the current), there was no guidance or explanation from the dive guide on how we should dive, when to jump, no debriefing, no exchange. Very disappointing was the fact that many dive sites involve feeding or attracting marine life. Even from our boat they were feeding the sharks! Note: It is supposed to be a national marine park! Lesson learned: always ask the operator about their policy on shark feeding and protecting marine life before booking, as I do not want to support such operators. Last point: Saturday was departure day, we arrived in port on Thursday afternoon, meaning we spent the afternoon and all of Friday in port. If we had known this, we could have booked our departure earlier and avoided those noisy, not pleasant last days. Overall, I would say that given the price and the MANDATORY $150 service charge, I would have expected a better customer experience. After visiting the Maldives four times (2011, 2014, 2022, 2024), this was my last trip there! It's a shame what the government and tourism companies has done to the marine life and diving industry of this precious part of the Indian Ocean. Very sad...

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Boat and Boat Crew. Cabin Comfort. Food.