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English English (AU) English (US) English (CA) English (SG) English (NZ) Nederlands Nederlands (BE) Deutsch Deutsch (CH) Deutsch (AT) Français Français (CH) Français (BE) Español Español (MX) Español (AR) Italiano Русский 中文 日本語 한국어 Português Português (BR) 填写下面的表格，LiveAboard的客户服务将尽快回复您。
燃油附加费 (200 USD 每周)
* 额外费用是每人
-医生提供的健康证明（只有当您有已知的医疗状况时）
-有效护照和/或护照复印件通过电子邮件
-最低开放水域认证或与之相当
的认证-深潜日志或深潜计算机历史记录（这次旅行不需要最低日志记录）
在您确认并付款后,以下取消政策适用:
如果取消预订,退款将转入您的银行账户、信用卡或PayPal账户。
您将获得最低价格。我们每天与船务公司密切合作,为您提供最优惠的价格。如果您在其他地方发现更便宜的价格,我们将以更低的价格为您提供服务。
本文件说明了LiveAboard.com BV（以下简称“LiveAboard.com”、“我们”或“我们的”）如何在网站上使用Cookie，以及我们如何处理和保护您的个人数据。浏览和使用我们的网站即表示您同意本政策对您使用本网站所作的规定。如果您不同意本政策，请勿使用我们的网站。
1.1 当您订阅促销邮件、创建个人账户（“我的账户”）、联系客户支持或进行预订时，我们会收集您的信息。
1.2 在预订或注册本网站时，根据具体情况，您可能被要求提供以下信息：姓名、性别、潜水经验、电子邮件地址、电话号码以及特殊预订要求（例如饮食偏好和潜水装备租赁尺寸）。
1.3 如果您上传个人图片（例如作为“我的账户”中的头像），该图片可能会在您发布评论时与您的名字、国家/地区及评论内容一同显示。该图片仅用于此目的，未经您明确同意，不会用于营销活动。您可以随时删除头像以防止其显示，或通过联系我们的支持团队要求将其移除。
2.1 您提供的信息用于代表您向船宿运营商进行预订。运营商需要您的基本信息，若行程涉及跨国游，某些情况下还需提供护照信息。
2.2 您提供给我们的搜索系统的信息，还能帮助我们为您推荐更合适的促销活动和最后一刻优惠。这样，我们就能更好地帮助您在线找到最优惠的船宿潜水套餐。
3.1 Cookie 通过您的浏览器存储在您的计算机上，以帮助我们的系统识别您的用户身份。例如，这样我们就能让系统记住您的搜索记录，当您浏览网站时，系统便能显示相应的搜索结果。
3.2 我们还使用 Cookie 来：
3.3 我们可能会与第三方服务提供商合作，以帮助我们更好地了解网站访客。这些服务提供商不得将代表我们收集的信息用于除协助我们开展和改进业务以外的其他用途。
3.4 LiveAboard.com 仅对本网站上所有用户的行为进行统计分析。您可能会在其他网站上收到来自我们的广告（再营销），这些广告基于您在我们网站上的浏览历史。此类信息均为匿名信息。我们不会追踪您在第三方网站上的行为。
4.1 我们提供安全服务器的使用。所有提供的敏感信息均通过安全套接层（SSL）技术传输，并加密存储于我们的支付网关提供商数据库中，仅限拥有该系统特殊访问权限且必须对信息保密的授权人员访问。
4.2 尽管我们已采取各项措施，但在不可抗力（如黑客攻击）等超出我们控制范围的情况下，我们无法保证您的个人信息安全及/或网站使用安全。
4.3 您的信用卡信息绝不会经过我们的服务器，将由 Stripe 和 PayPal 等值得信赖的合作伙伴直接处理。
5.1 我们不会向外部第三方出售、交易或以其他方式转让您的个人身份信息。但协助我们运营网站、开展业务或为您提供服务的可信第三方除外，前提是这些第三方同意对信息保密。
5.2 若我们认为披露信息符合法律要求、有助于执行网站政策，或能保护我们及他人的权利、财产或安全，我们可能会披露您的信息。但非个人身份识别的访客信息可能会提供给其他方，用于营销、广告或其他用途。
5.3 若 LiveAboard.com BV 涉及合并、收购或资产出售，我们将继续确保任何个人信息的机密性，并在个人信息被转移或受不同隐私政策约束之前，向受影响的用户发出通知。
5.4 根据《通用数据保护条例》（GDPR），您有权要求删除我们持有的您的个人数据。如需删除您的数据，请联系我们，我们将根据适用法律法规处理您的请求。
6.1 我们会定期向已选择接收邮件的会员发送包含精彩潜水故事和限时优惠的电子邮件。
6.2 您可随时选择退出并取消订阅我们的邮件列表，请通过此处联系我们。
请同时查阅我们的条款与条件。如果您不接受本政策，请勿使用我们的网站。如对隐私政策有任何疑问，请联系我们。您可以通过电话 +31(0)858885833 或电子邮件 legal@liveaboard.com 联系 LiveAboard.com。
This document outlines the terms of use (the "Terms of Use") of LiveAboard.com B.V., a private company with limited liability (besloten vennootschap met beperkte aansprakelijkheid) incorporated under the laws of the Netherlands, registered with the Dutch trade register under number 58348336 ("LiveAboard", "us", "we" or "our").
These Terms of Use are applicable to all offers, agreements and other legal relations between you and us. By using our Website and/or concluding a Reservation, you accept that these Terms of Use apply.
1.1. LiveAboard acts as an intermediary between you and the Organizers. We are responsible for correct execution of the Reservation process. If you decide to make a Reservation, the travel agreement is directly between you and the Organizer and LiveAboard is not party to that agreement.
1.2. We offer our services at no additional costs for you. Organizers pay a commission to us when you make a Reservation with them through our Website.
1.3. We always aim to reflect the accurate prices and availability of the Liveaboard Trips on our Website, but we depend on the Organizers to provide this information. We are not responsible or liable if availability and/or prices differ from what is shown on our Website, but you will be able to cancel your Reservation at no additional cost if this happens.
2.1. Reservations can be made through the Website. As we are not the organizer of the Liveaboard Trip, Reservations are subject to the availability of the requested Liveaboard Trip of the Organizer.
2.2. In some cases, we need extra information (for example passport copies, evidence of guest insurance, health certificates or flight details) to complete a Reservation. As long as you have not supplied this information, we cannot finalize the Reservation.
2.3. Until you have received a confirmation that the Liveaboard Trip is available on the dates you request and that the Reservation is finalized, you cannot rely on a Reservation being in place. Make sure to await this confirmation before you make any connected travel arrangements (e.g. booking flights, accommodations or transfers).
2.4. If you have any special requests for your Reservation (for example dietary requests, rental gear, cabin facilities or activities), please let us know as part of the Reservation process or immediately thereafter. As we are an intermediary and not an Organizer, we will discuss with the Organizer whether these requests can be met. Keep in mind that additional services may result in additional costs. If agreed upon, these requests become part of the direct agreement between you and the Organizer, and we are not responsible for whether these requests are met.
3.1. By making a Reservation, you agree to be responsible for reviewing the standards and requirements of the Organizer, and ensuring that all Guests adhere to these requirements. The requirements differ per Organizer and per Liveaboard Trip, but may include minimum diving experience and certification requirements (g., dive certification), health and disability requirements, insurance requirements, personal information to be provided to the Organizer, and forms that Guests may be required to sign, such as medical statements, liability releases and/or assumption of risk agreement forms. If Guests have any physical or mental illness, disability or other conditions for which special arrangements are necessary or contemplated, you have to let us know as soon as possible after concluding the Reservation, so we can discuss with the Organizer if and how they can accommodate this.
3.2. You are responsible for all Guests arriving at the port or mooring location of the liveaboard or cruise boat at the date and time agreed in the Reservation. If any Guest fails to reach a liveaboard or cruise boat by the scheduled time of departure, you will be responsible for all costs involved, including but not limited to catching up with the boat (if it is possible to arrange this locally), staying at onshore accommodations and alternative diving arrangements. At your request, we can offer suggestions for airlines, hotels and transfer options, but we hold no affiliation with these companies and thus cannot be held accountable for their services. We cannot assist with any passport, visa or health requirements set by any country or Organizer.
3.3. You are responsible for all Guests adhering to the rules and requirements imposed by the Organizer, including any rules that apply to and on the boat. If any of the Guests do not comply with any of these rules or requirements, the Organizer (or captain of the liveaboard) has the right to deny entry on board, deny diving activities or any of the other activities offered by the Organizer as part of the Reservation.
3.4. You are responsible for ensuring that all Guests are adequately insured. We strongly recommend that such insurance includes coverage for cancellation, interruption or early termination of the Liveaboard Trip by the Organizer, including situations where no refund or only a partial refund is available from the Organizer, such as but not limited to cancellation by the Organizer, early termination of the trip, insolvency or bankruptcy of the Organizer, or events of force majeure. You acknowledge that such risks are inherent to travel services operated by third parties. To the fullest extent permitted by law, LiveAboard.com does not provide insurance and shall not be liable for any losses, costs or damages incurred by you or any Guests as a result of the absence of appropriate insurance coverage, or where insurance coverage proves to be insufficient.
4.1. A deposit payment is due on the date of confirmation of the Reservation. The full amount will be due if the Organizer requires full payment or in case of a last-minute Reservation. Until full payment of your Reservation is received by us, the Organizer can still cancel the Reservation or we can cancel the Reservation on behalf of the Organizer. For further details on cancellation and amendments, please see clause 5 and the amendment and cancellation policy of the relevant Organizer.
4.2. You can pay online by means of various online payment methods, including credit card (all major credit cards) and PayPal or manually with a bank transfer after your Reservation request. We reserve the right to charge the costs incurred for payments that are not performed correctly (such as credit card chargebacks and/or non-OUR bank transfers). We rely on our partners, such as banks and other payment service providers for payment and transactional services, and we cannot be held responsible for their services.
4.3. After payment has been received, we will send a Reservation voucher to the email address you provided. This voucher serves both as proof of your Reservation and as an invoice for your administration. Please bring a copy (digital or physical) with you when boarding the cruise and also keep a copy for future reference.
4.4. All our rates are displayed and charged in Euro or USD. Amounts in other currencies are for reference only, and may vary over time depending on exchange rate movements. We cannot be held responsible for any additional fee your bank or credit card provider might charge you for this transaction. Any refund we make to you will always be made in the same currency as the original payment you made.
5.1. The amendment and cancellation policies of each Organizer are available for review during the Reservation process. When you make a Reservation, you automatically accept the cancellation policy of the relevant Organizer. If you want to amend or cancel your Reservation, we can liaise between you and the Organizer, but as the agreement is directly between you and the Organizer, it ultimately depends on the terms of the Organizer if and on what terms amendments and cancellations are possible. To avoid misunderstandings, we always ask you to make or confirm an amendment or cancellation request via email to booking@liveaboard.com.
5.2. In case of a (partial) refund, we will apply a 3% administration fee to cover our credit card, bank transfer and handling costs incurred. This fee is calculated on the total amount of the Reservation.
5.3 The Organizer has the right to replace the vessel and operate the same itinerary as long as the vessel offers similar standards as the liveaboard or cruise boat that was initially booked by the guest. LiveAboard.com will not be liable for disputes arising out of the appointment of a different vessel.
6.1. We offer a best price guarantee: if you find another website and/or agent providing lower rates for the same Liveaboard Trip, we will match the price. You will need to contact us before payment of your booking and send us a link to the website where the trip can be found.
6.2. Keep in mind that we will only match the price if all the details are the same (this includes same boat, same dates, same cabins, same Reservation conditions, same included and excluded extras). If any aspect is different, we will not be able to modify your Reservation. Unfortunately, we can also not match the price if the applicable rates are lowered because of special memberships or loyalty programs.
7.1. The Reservation is an agreement between you and the Organizer. LiveAboard only acts as a retailer and therefore cannot be held liable if the Liveaboard Trip does not match what was agreed in the Reservation. This includes if this mismatch is due to shortcomings by the Organizer, or in case of circumstances that are unforeseen or beyond our or the Organizer's control.
7.2. All information on our Website is provided in good faith and is believed by us to be correct at the time of publication, but we cannot be held liable for any inaccuracies due to information provided to us by the Organizers. In any event, we are not responsible and cannot be held liable for wrong information published on websites other than our own Website.
7.3. We are not responsible or liable for any losses you suffer (including for example any missed flights) due to delays of flights or transfers, nor for any personal injuries, property damage, or wrongful death that may occur during the Liveaboard Trip, nor for acts or omissions of the Organizer or other third parties.
7.4. The Organizer may amend Reservations in case this is deemed necessary, in line with the terms of the Reservations and permitted under applicable law. LiveAboard cannot be held liable for any disputes between Guests and the Organizer or damages arising from these amendments.
7.5. If, regardless of what is stipulated in this clause 7, LiveAboard is held responsible and/or liable for any costs incurred by you or Guests, our liability is limited to the amount paid out in respect thereof under our insurance. If the damages are not covered by our insurance, our liability is limited to the amount actually received by us from the Organizer for the service(s) we provided (i.e. the commission amount mentioned in clause 2).
8.1. If you or any Guest have any questions or complaints regarding any aspect of the Liveaboard Trip, please let the Organizer know as soon as possible. The longer you wait with filing any complaints, the more difficult it will be for the Organizer to resolve the issue. As mentioned in these Terms of Use, the Organizer, and not we, is responsible for carrying out the Liveaboard Trip correctly, but if you cannot resolve the matter with the Organizer, let us know and we will review how we can assist.
8.2. If you or the Guest are facing travel difficulties as meant in section 7:513 of the Dutch Civil Code, the Organizer is obligated to provide you with assistance, such as providing information on health services, local authorities and consular assistance (e., embassies, consulates or other representations). The Organizer is also responsible for helping you or the Guest find alternative travel arrangements and provide assistance with remote communications.
8.3. If you file your complaint of the services provided by the Organizer directly to us, we will forward your complaint to the Organizer without undue delay. The same applies to any other messages that should ultimately reach the Organizer, including messages regarding travel difficulties.
8.4. If the complaint is about the services provided by us (for example the Website, payment collection and/or Reservation process), please submit your complaints through our contact form.
9.1. The original English version of these Terms of Use has been translated into other languages. In case of a dispute about the contents or interpretation of these Terms of Use or discrepancy between the English version and any other language, the English language version to the extent permitted by law shall prevail. The English version is available on our Website.
9.2. We may amend these Terms of Use without your prior consent. The most recent version of these Terms of Use will always apply.
9.3. If any provision of these Terms of Use is held to be unlawful, void, voidable or otherwise unenforceable, this shall not alter the validity and enforceability of the remaining provisions of these Terms of Use. The unlawful, void, voidable or otherwise unenforceable part shall be (deemed to be) replaced by a valid and enforceable provision that comes as close as possible to the purpose and scope of the replaced provision.
9.4. You agree in advance that LiveAboard may transfer its rights and obligations under these Terms of Use to third parties.
9.5. Deviations from these Terms of Use shall only be legally valid if and insofar they have been agreed in writing. You cannot derive any rights from such deviations with regard to legal relations entered into at a later date.
9.6. If we do not enforce (parts of) these Terms of Use, this cannot be regarded as a waiver of the right to enforce it at a later date.
9.7. By submitting a review, you grant us the full, transferable and irrevocable rights to it, including the use of your name for publication. We may use, translate, reproduce, refuse or remove reviews at our sole discretion.
9.8. All of the information on our Website is protected by copyright and cannot be duplicated, copied or used for any commercial purpose without our explicit and written consent.
9.9. You are not allowed to re-sell, deep-link, use, copy, spider or scrape, display, download or reproduce any content or information, software, products or services available on our Website for any commercial or competitive activity or purpose.
10.1. We process personal data and track cookies. We comply with the General Data Protection Regulation and other relevant data protection laws and regulations. Our policy regarding your privacy and how we use cookies on this website is outlined in our privacy policy.
11.1. These Terms of Use and all other legal relations between you and us are governed exclusively by the laws of the Netherlands. In addition, residents of the EU also enjoy the protection of the mandatory provisions of law of the EU Member State where the Guest has their habitual residence.
11.2. We aim to resolve disputes and claims in a friendly manner first. If this does not succeed, all disputes will be exclusively submitted to the competent courts in Amsterdam, the Netherlands.
We are always happy to hear from you. If you have questions, comments or questions, please reach out to us.
LiveAboard.com B.V.
Keizersgracht 307-2
1016 ED Amsterdam
The Netherlands
Email address: booking@liveaboard.com
Phone number: +31(0)85 888 5833
Chamber of Commerce Number: 58348336
VAT Number: 8529.98.375.B.01
